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Víctor GutiérrezOctober 13, 2026

How Kobem handles a first call

How Kobem handles a first call

We have published a film about what happens when a client calls a real estate business that uses Kobem, from the first words of the call to the moment the lead reaches the team. It runs for a little over a minute and a half.

The call

In the film, Kobem takes the call and asks, based on the properties and criteria of the business, whether the client is buying, renting or selling, what they are looking for, their budget and when they want to move.

30+languages. Kobem continues in whichever one the caller uses

The lead

The lead reaches the team with a score from 0 to 100 and the reasons behind it, a summary of the conversation and a next step. With a calendar connected, the viewing is booked during the call itself.

Each caller is scored on your criteria.

Intent buyBudget from $300kArea northTimeline within 3 months

Qualified Viewing, Tuesday 10:30

82

Worth a follow-up Callback next week

54

Not a fit today Logged

21

Example data. Your criteria decide the score.

This post started on our LinkedIn page.

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