Move Real Estate Forward

Frequently asked questions

• What is Kobem?

  Kobem is customer engagement and qualification software for real estate. It handles every inbound call, qualifies each client on your properties and your own criteria, and turns the conversation into data your team can act on.

• How does Kobem work on a real call?

  Kobem has the conversation your best agent would have, based on your properties and your own criteria. When the call ends, the lead reaches your team with a score from 0 to 100, the reasons behind it, a summary and a clear next step.

• What happens when clients call at night or at the weekend?

  Kobem handles every inbound call, at any hour. Those clients are qualified exactly like the ones who call during office hours, and their leads are ready when your team is back.

• Which languages does it speak?

  More than 30. Kobem continues the conversation in whichever language the caller uses.

• Do I keep my phone number?

  Yes. You can forward your line to Kobem and keep your number, or use a number from Kobem. Setting it up takes about five minutes.

• Which tools does it connect with?

  Today, HubSpot, Google Calendar, Cal.com and Google Sheets, with alerts for your team by email and Telegram. If you use something else, tell us and we will confirm it before you start.

• Is Kobem a CRM?

  It isn't another CRM. Kobem works before yours: it looks after the first contact and passes each lead on, structured, to the tools your team already uses.

• Do callers know they're speaking with software?

  Every call opens with a recording notice. And if a caller asks whether they're speaking with a person, Kobem tells them it's software.

• Where is the data stored?

  The database is in the European Union, and the security page lists what each provider processes and where.